FREQUENTLY ASKED QUESTIONS

UNDERSTANDING YOUR PRESCRIPTION LABEL

PATIENT RIGHTS

HANDOUTS

UNDERSTANDING YOUR PRESCRIPTION LABEL

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PATIENT RIGHTS

Infusion Service Standards

As a RE Pharmacy customer, family member or patient’s authorized representative, you have the right to:

  • Be informed of the clinical pharmacy services offered by RE Pharmacy, including those services provided in your home.
  • Be given appropriate and professional quality pharmacy care services without discrimination against your race, creed, color, religion, sex, national origin, sexual preference, disability, age, diagnosis or disease state.
  • Be given information on RE Pharmacy policies and procedures and charges for services, including your coverage or non-coverage of services, prior to receiving care.
  • Be provided access to necessary supplies (like free needles, syringes, and disposal containers for used medical supplies) you need to administer your injectable medications free of charge.
  • Have access to detailed personal instructions and educational materials to ensure you get the training, education, and support you need for medication administration, at no cost to you.
  • Have your communication needs met.
  • Privacy and confidentiality of all records, communications and personal information.

PATIENT HANDOUTS

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Welcome Letter
Patient Bill of Rights
HIPAA Privacy Notice
Safe Handling
Medication Storage
Drug Disposal Guidelines
How to Make Your Home Safe for Medical Care
Emergency Planning for the Home Care Patient
Making Decisions About Your Health Care