Patients
River’s Edge Pharmacy focuses on individualized services by working directly with patients and families. This one-on-one approach allows for timely delivery of therapy while addressing issues that may arise.
Your Care, Personalized
At River’s Edge Pharmacy, patients are at the center of everything we do. From your first appointment to ongoing therapy, our team is here to guide you with expert care, clear communication, and personal support. Whether you receive treatment at home or in one of our infusion centers, we’re committed to making your experience safe, comfortable, and stress-free.
Why Choose River's Edge?
As a patient, choosing River’s Edge Pharmacy means choosing care that goes beyond prescriptions. Our specialty pharmacy team is here to make your treatment as seamless and supportive as possible. From personalized onboarding and 24/7 access to care coordinators, to guidance on managing side effects and ongoing check-ins, we’re by your side at every stage of your therapy.
Patient Support
River’s Edge Pharmacy proudly offers comprehensive specialty and infusion pharmacy services throughout Southern California including, but not limited, to Riverside, San Bernardino, Palm Desert, and Orange County. These services also extend to other states, and include:
River’s Edge Pharmacy proudly offers Comprehensive infusion pharmacy and skilled nursing services delivered by clinical pharmacists, infusion-certified nurses & board certified clinical dietitians
Ability to support intermittent and continuous infusion dosing regimens
ISO Class 7 Compounding per USP 797 Standards
Written protocols for the safe administration of infused drugs
Competency-assessed clinical pharmacists and infusion-certified nurses on call 24/7/365
First-dose capabilities
Coordinated hospital discharge support from hospital to home
Full accreditation for pharmacy and nursing.
Most insurance plans accepted
Understanding Your Prescription Label
Financial Assistance
River’s Edge Pharmacy knows that costly medications can create a major financial burden for patients and their families. For this reason, River’s Edge Pharmacy has a dedicated team of professionals to help patients gain access to specialty medications.
Each patient is provided:
- Confidential sessions to discuss financial needs
- Eligibility options for financial programs
- Enrollment into foundations, co-pay assistance programs, and specially tailored payment plans
For questions about financial assistance, please contact us directly at [email protected]
Patient and Provider Resources
Immunoglobulin Therapy:
- American Academy of Allergy, Asthma, and Immunology (AAAAI )
- American Association of Immunologists (AAI )
- American Board of Allergy and Immunology (ABAI )
- American College of Allergy, Asthma, Immunology (ACAAI )
Blood Disorders:
- The American Society of Hematology – (ASH )
- International Society of Hematology – (ISH )
- International Society for Experimental Hematology – (ISEH )
- The American Society of Pediatric Hematology/Oncology – (ASPHO )
Acute and Chronic Infections:
- Infectious Diseases Society of America – (IDSA )
- International Societies for Infectious Diseases – (ISID )
- The World Society for Pediatric Infectious Diseases – (WSPID )
Cancer:
- Mesothelioma Guide – (Mesothelioma Guide )
- American Society of Clinical Oncology – (ASCO )
- National Cancer Institute – (NCI )
- American Cancer Society – (ACI )
- Community Oncology Alliance – (COA )
- The Mesothelioma Center – (Asbestos.com )
Neurological Disorders:
- American Neurological Association – (ANA )
- National Institute of Neurological Disorders and Stroke – (NINDS )
- American Academy of Neurology – (AAN )
Bone & Joint Diseases:
- The Association of Bone and Joint Surgeons – (ABJS )
- The American Orthopedic Association – (AOA )
- The American Academy of Orthopedic Surgeons – (AAOS )
Gastrointestinal Disorders:
Liver Diseases:
Patient Rights
Infusion Services Standards
River’s Edge Pharmacy shall honor patient rights and responsibilities and inform the patients of their rights and responsibilities in the care process. Patients will receive a written copy of Patient’s Rights and Responsibilities at the time of the initial order shipment. River’s Edge Pharmacy staff will be trained in reviewing Patient Rights and Responsibilities with the Patient/Caregiver and will ensure understanding of these rights and responsibilities. If the patient/caregiver cannot read the statement of rights and responsibilities, an offer will be made to read it to the patient/caregiver, or offer a translator to provide this service in a language the patient/caregiver understands.
To ensure the finest care possible, as a Patient receiving our Pharmacy services, you should understand your role, rights, and responsibilities involved in your own plan of care.
- Select those who provide you with Pharmacy services
- Receive the appropriate or prescribed services in a professional manner without discrimination relative to your age, sex, race, religion, ethnic origin, sexual preference or physical or mental handicap
- Be treated with friendliness, courtesy, and respect by each and every individual representing our Pharmacy, who provided treatment or services for you and be free from neglect or abuse, be it physical or mental
- Assist in the development and preparation of your plan of care that is designed to satisfy, as best as possible, your current needs, including management of pain
- Be provided with adequate information from which you can give your informed consent for commencement of services, the continuation of services, the transfer of services to another health care provider, or the termination of services
- Express concerns, grievances, or recommend modifications to your Pharmacy services, without fear of discrimination or reprisal
- Request and receive complete and up-to-date information relative to your condition, treatment, alternative treatments, risk of treatment or care plans
- Receive treatment and services within the scope of your plan of care, promptly and professionally, while being fully informed as to our Pharmacy’s policies, procedures, and charges
- Request and receive data regarding treatment, services, or costs thereof, privately and with confidentially
- Be given information as it relates to the uses and disclosure of your plan of care
- Have your plan of care remain private and confidential, except as required and permitted by law
- Receive instructions on handling drug recall
- Confidentiality and privacy of all information contained in the client/patient record and of Protected Health Information; PHI will only be shared with the Patient Management Program in accordance with state and federal law
- Receive information on how to access support from consumer advocates groups to receive pharmacy health and safety information to include consumers rights and responsibilities
- Know about philosophy and characteristics of the patient management program
- Have personal health information shared with the patient management program only in accordance with state and federal law
- Identify the staff member of the program and their job title, and to speak with a supervisor of the staff member if requested
- Receive information about the patient management program
- Receive administrative information regarding changes in or termination of the patient management program
- Decline participation, revoke consent or disenroll at any point in time
- Be fully informed in advance about care/service to be provided, including the disciplines that furnish care and the frequency of visits, as well as any modifications to the plan of care
- Receive information about the scope of services that the organization will provide and specific limitations on those services
- Be informed of client/patient rights under state law to formulate an Advanced Directive, if applicable Have one’s property and person treated with respect, consideration, and recognition of client/patient dignity and individuality
- Be able to identify visiting personnel members through proper identification
- Be free from mistreatment, neglect, or verbal, mental, sexual, and physical abuse, including injuries of unknown source, and misappropriation of client/patient property
- Voice grievances/complaints regarding treatment or care, lack of respect of property or recommend changes in policy, personnel, or care/service without restraint, interference, coercion, discrimination, or reprisal
- Have grievances/complaints regarding treatment or care that is (or fails to be) furnished, or lack of respect of property investigated
- Confidentiality and privacy of all information contained in the client/patient record and of Protected Health Information
- Choose a health care provider, including choosing an attending physician, if applicable
- Receive appropriate care without discrimination in accordance with physician orders, if applicable
- Be informed of any financial benefits when referred to an organization
- Be fully informed of one’s responsibilities
In Case You Missed It...
A consolidated recap to get you up to speed with what’s important to you as a patient. Check out our FAQs page for more info
What is a specialty pharmacy?
Specialty pharmacies are designed to support patients who need advanced medications for complex or chronic conditions. Unlike retail pharmacies, a specialty pharmacy doesn’t just fill prescriptions — it provides personalized care, education, and ongoing support.
Why work with a specialty pharmacy?
Patients benefit from services such as help with prior authorizations, coordination with doctors and insurance providers, side effect management, and 24/7 access to a care team. Specialty pharmacies also ensure safe, reliable delivery of medications, including those that are injectable or infused.
Why choose River's Edge Specialty Pharmacy?
Choosing River’s Edge Pharmacy means choosing care that is personal, reliable, and compassionate. We specialize in supporting individuals with complex or chronic conditions by providing more than just medications — we deliver a full circle of care.
For Patients
At RE Pharmacy, we make infusion therapy simple and stress-free. From your first call to your last session, our team manages every detail so you can focus on feeling your best.
For Providers
RE Pharmacy is your trusted partner for streamlined infusion referrals. We handle authorizations, scheduling, and delivery so your patients receive timely, expert care without delays.
For Services
Comprehensive services designed for both patients and providers. We deliver high-quality infusion therapy with safety and precision at every step.